3.24. LHDN e-Invoice

System Initialization

Go to: Home > Settings > General > E-Invoice

Setup steps:

1. If an upgrade warning appears, click Upgrade now first.

1. Enable E-Invoice Mode.

1. Fill seller info:

- Name: Official registered company name.

- Client ID: Obtained from LHDN MyInvois Portal.

- Client Secret: Obtained from LHDN MyInvois Portal.

- TIN Number: Your corporate Tax Identification Number.

1. Fill Identity Type and Identity No. (e.g., SSM registration number).

1. Set Mode to Sandbox (for testing) or Production (for live).

1. Click Save.

Parent Data Preparation

Go to: Home > Parents > Edit Parent > E-Invoice

Parent readiness steps:

1. Fill buyer identity details (NRIC or Passport number).

1. Fill buyer TIN:

- Use parent's personal TIN if provided.

- Use EI00000000010 for Malaysian citizens without a TIN.

1. Save parent profile.

Invoice Submission

Go to: Home > Payment > Edit Payment > LHDN

Submission steps:

1. Open a payment record with the status Paid.

1. Click Submit to LHDN.

1. Check status:

- submitted: Sent to LHDN, awaiting validation.

- valid: Successfully approved by LHDN.

- invalid: Rejected by LHDN (check logs for errors).

1. Use LHDN Link when available to view or share the QR Code invoice.

1. Use View Logs for detailed technical response data.

Cancel and Refund Rules

Rules:

1. Cancel Invoice:

- Within 72 hours of submission.

- Current status must be submitted or valid.

1. Refund (Credit Note):

- Required if 72 hours have passed.

- Status must be valid and not previously refunded.

- System will generate a Credit Note to offset tax records.

Reviewing Transaction Logs

Go to: Home > Payment > E-Invoice Logs

Steps:

1. Open logs page.

1. Filter by payment ID, date, or status.

1. Review LHDN response messages to troubleshoot invalid submissions.